Shipping policy
. General Information
At drymcube™, we strive to deliver your orders accurately, in good condition, and always on time. We offer shipping to USA, Canada, United Kingdom, Australia & New Zealand. Please read the following policy to understand our shipping practices.
2. Processing Time
- All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
3. Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
4. Shipping Methods
- We use Canada Post or UPS to deliver your orders.
- Tracking information will be provided once your order has shipped.
5. International Shipping
- We offer international shipping to select countries.
- International orders may be subject to customs fees, import duties, taxes, and other charges not included in the total price at checkout.
- drymcube™is not responsible for any customs fees or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
6. Shipping Restrictions
- We do not ship to PO boxes or military addresses.
- Certain items may be restricted from shipping to specific destinations due to local regulations.
7. Shipment Confirmation & Order Tracking
- You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
- The tracking number will be active within 24 hours.
8. Damages and Lost Packages
- drymcube™ is not liable for any products damaged or lost during shipping.
- If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
- Save all packaging materials and damaged goods before filing a claim.
9. Returns Policy
- For information on returns and exchanges, please refer to our Returns Policy
10. Contact Us
- If you have any questions about our shipping policy, please contact us at:
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- Email: Support@drymcube.com
- Email: Support@drymcube.com
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